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Return Policy Return Policy

Our Return Policy

Returns and exchanges are accepted on items that are in original condition, HAVE NOT BEEN WORN, ALTERED OR WASHED within 30 business days of receipt of purchase. We inspect all returned items and reserve the right to deny a refund or refuse full refund based on the returned condition. An order number or name of original purchaser is required for any exchanges/returns. The money will be refunded to the buyer or you can choose to receive store credit. Refunds can take 2-3 weeks to show up on your credit card statements. By purchasing from quintadagloria.com, you accept these terms. 

The buyer is responsible for ALL shipping & handling fees. We do not refund shipping fees.

Return/Exchange instructions:

- Please use the return address on your package or packing slip.

- Leave your contact info including your full name, phone number, and email address along with a short note in your return package so we know who to refund.

- Returns are usually processed within a week of arrival. Refunds can take 2-3 weeks to show up. We use paypal to refund to your credit cards. Please see paypal refund's help page for more details.

If you contact us and did not receive a reply, please check to see if our email is blocked. We normally reply within 48 hours.

Copyright (c) Quinta da Gloria 2009.